Privacy Policy

Last updated: [December 21st, 2025]

Campus Ventures, LLC ("Campus Ventures," "we," "us," or "our") operates the Jumpseat software platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Service, including when you make a reservation or create an account.

By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We collect information that you voluntarily provide when you use the Service, including when you make a reservation, create an account, or contact us. This may include:

  • Full name
  • Email address
  • Phone number
  • Reservation and trip details (such as pickup and drop-off locations, dates, times, passenger counts, and luggage information)
  • At least one adult (age 13 or older) must be included in each reservation and is expected to complete the booking.

Payment Information

Payments are processed by third-party payment processors. We do not store full credit or debit card numbers on our systems.

Automatically Collected Information

When you access or use the Service, we may automatically collect certain information, such as:

  • IP address
  • Browser and device information
  • Usage data related to how you interact with the Service

This information is used to operate, maintain, and improve the Service.

2. How We Use Information

We use collected information to:

  • Process and fulfill reservations
  • Send transactional communications (such as booking confirmations and updates)
  • Create and manage user accounts
  • Provide customer support
  • Improve and maintain the Service
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

We do not sell personal information.

3. Cookies and Similar Technologies

We use cookies and similar technologies to support core functionality, such as keeping users signed in and maintaining session state. You may control cookie use through your browser settings, though some features of the Service may not function properly if cookies are disabled.

4. How We Share Information

We may share information only as necessary in the following circumstances:

Service Providers

With third parties that perform services on our behalf, such as payment processing, hosting, analytics, or customer support.

Legal and Safety Reasons

If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Campus Ventures, our users, or others.

Business Transfers

In connection with a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide the Service, fulfill reservations, comply with legal obligations, and resolve disputes.

6. Children's Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate action.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion. Requests can be made by contacting us using the information below.

California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request information about how personal data is collected and used. We do not sell personal information.

International Users

If you access the Service from outside the United States, you understand that your information may be processed and stored in the United States.

8. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Campus Ventures, LLC

5534 Saint Joe Road

Fort Wayne, IN 46835

United States

Email: team@jumpseatapp.com